Personalised Logo Coaster
Introducing our Personalised Logo Coaster - the perfect addition to any home or office space. Crafted from high-quality slate, this coaster is not only durable, but also exudes a touch of elegance with its natural dark color and smooth surface. What sets this coaster apart is the option for personalization - whether it's a company logo, a special design, or personalized text, the choice is yours. Simply select your preference at the time of order and our team will reach out via email to gather the necessary details to complete your custom coaster. Whether you're looking for a unique gift or want to add a stylish touch to your own space, our Personalised Logo Coaster is the ideal choice.
Thank you for choosing a personalised item. As each product is custom-made specifically to your requirements, please read the following policy carefully before placing your order.
1. Custom-Made Items
All personalised products are made to order based on the details, names, dates, photos, colours, wording, or specifications you provide.
Because these items are created specifically for you:
They cannot be resold
They cannot be altered once produced
They are non-refundable and non-returnable unless faulty
By placing your order, you confirm that all personalisation details submitted are correct.
2. Proofing & Customer Responsibility
It is your responsibility to:
Check spelling, grammar, dates, and formatting carefully
Ensure uploaded images are clear and high resolution
Confirm sizing, colour selection, and design options
We are not responsible for errors submitted by the customer.
If you require a design proof before production, this must be requested at the time of ordering (where applicable).
3. Returns & Refunds
Under UK Consumer Contracts Regulations, personalised goods are exempt from the 14-day cooling-off period.
Therefore:
We do not accept returns or offer refunds on personalised products unless they are faulty or damaged.
If your item arrives damaged or with a manufacturing defect, you must notify us within 48 hours of delivery with clear photographic evidence.
Where a fault is confirmed, we will offer:
A replacement, or
A refund at our discretion
4. Order Amendments & Cancellations
Orders for personalised products enter production quickly.
Amendments may not be possible once production has begun.
Cancellation requests will only be accepted if production has not started.
Please contact us immediately if you need to make changes.
5. Image & Content Guidelines
You confirm that:
You own the rights or have permission to use any uploaded images
The content provided does not infringe copyright, trademark, or intellectual property rights
The content is not offensive, unlawful, or inappropriate
We reserve the right to refuse any order that breaches these guidelines.
6. Colour & Finish Variations
Due to screen differences, printing methods, and material finishes:
Colours may vary slightly from on-screen previews
Minor alignment variations may occur
Natural materials (wood, metal, fabric) may have unique markings or grain patterns
These are not considered faults.
7. Data Protection
Any personal data, images, or information provided for personalisation purposes will be used solely to fulfil your order and handled in accordance with UK data protection legislation.
